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Casino Days Review Canada
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Terms & Conditions

These Terms govern your relationship with the operator(s) providing access to Casino Days - branded online gambling services via the website casinodays-play.ca (the "Website") as presented within the project "Casino Days" (the "Project"). They are intended as a general template for informational purposes only, do not constitute legal advice, and must be reviewed and adapted by qualified Canadian counsel before any production use. These Terms are effective as of 1 January 2026 and apply, as adapted, to Users resident in Canada, subject to the distinctions between Ontario and the rest of Canada described below.

Definitions

  • Operator:
    • for residents of Ontario: the legal entity White Star Digital North Limited, licensed to offer online gaming in Ontario under the iGaming Ontario / AGCO regulatory framework, as listed in the iGaming Ontario Operator Directory; and
    • for residents of all other Canadian provinces and territories ("Rest of Canada"): the legal entity White Star B.V., incorporated in Curaçao (registration no. 153150) and operating under a sub-licence of the Curaçao Master Licence 8048/JAZ issued by Antillephone N.V., as far as publicly available information indicates.
  • Website: The domain casinodays-play.ca and any subdomains, pages, or content under that domain operated or controlled by or on behalf of the Operator, including links or redirects to transactional sites such as casinodays.ca (Ontario) and casinodays.com (Rest of Canada).
  • Project "Casino Days": The informational and review project associated with the Website, which presents information about Casino Days - branded services and links to the Operator's platforms.
  • User or Player: Any natural person who accesses, browses, registers for, or uses the Website and/or any gambling services or games offered through the Website.
  • Account: A registered personal player account created by a User with the Operator through the Website or the Operator's transactional platform (e.g., casinodays.ca or casinodays.com), enabling participation in Games, deposits, withdrawals, and receipt of Bonuses.
  • Games: All casino, betting, live-dealer, slots, table games, and any other real-money or demo gambling products made available by the Operator via the Website or linked transactional platforms.
  • Bet or Wager: Any amount of real-money funds or bonus funds staked on a Game outcome, including spins, hands, rounds, or other in-game actions with a potential to win or lose value.
  • Bonus: Any promotional benefit offered by the Operator, including bonus money, free spins, cashback, tournaments, leaderboards, or other incentives subject to specific conditions.
  • Wagering Requirement or Wager: The total value of eligible Bets that a Player must place before Bonus funds and/or winnings derived from Bonuses become withdrawable.
  • Applicable Law: All laws, regulations, and regulatory requirements that apply to the Player and the Operator, including Canadian federal law, applicable provincial/territorial laws (e.g., Ontario laws for Ontario residents), Curaçao law for offshore operations, and any mandatory consumer protection or anti-money laundering rules.
  • Ontario Player: A User whose habitual residence is in Ontario and who uses Casino Days - branded services under the licence of White Star Digital North Limited as listed in the iGaming Ontario Operator Directory.
  • Rest-of-Canada Player: A User resident in Canada but outside Ontario (e.g., BC, AB, QC, etc.) who accesses Casino Days - branded services operated offshore by White Star B.V. under Curaçao jurisdiction; such Players do not benefit from AGCO/iGO regulatory protections.
  • KYC: "Know Your Customer" verification, including identity, age, residency, source of funds, and other checks required under Applicable Law and anti-money laundering / counter-terrorist financing (AML/CTF) rules.
  • Business Day: Any day other than a Saturday, Sunday, or public holiday in the relevant governing jurisdiction of the Operator handling the Player's Account.

Account Registration

Eligibility and Age Requirements

  • You may register an Account only if:
    • you are a natural person acting on your own behalf;
    • you are at least 19 years old (or at least 18 years old in provinces/territories where 18 is the lawful minimum age for gambling), and in all cases not younger than the minimum legal gambling age in your place of residence;
    • you are resident in Canada and not located in a jurisdiction where online gambling with the Operator is illegal or restricted; and
    • you are not self-excluded, barred by a regulator, or otherwise prohibited from gambling.
  • Ontario Players must comply with any additional iGaming Ontario / AGCO requirements and may be redirected to and governed by the terms of casinodays.ca, operated by White Star Digital North Limited.
  • Rest-of-Canada Players will typically be served by platforms operated by White Star B.V. under Curaçao jurisdiction (e.g., casinodays.com), without AGCO protection.

Registration Process and KYC

  • To open an Account, you must complete the online registration form and provide accurate personal information, including but not limited to full legal name, date of birth, residential address, email address, and any other data requested.
  • You consent to the Operator conducting KYC and AML/CTF checks, which may require:
    • government-issued photo ID (passport, driver's licence, national ID);
    • proof of address (utility bill, bank statement);
    • payment method verification (copy of card, bank statement, e-wallet screenshot); and
    • source-of-funds/source-of-wealth information where reasonably required.
  • The Operator may suspend or limit your Account until verification is satisfactorily completed, and may close your Account if verification cannot be completed in line with Applicable Law.

User Obligations

  • You must:
    • ensure all information you provide is true, complete, and up to date, and promptly update it if it changes;
    • create only one Account per person per Operator entity; multiple or duplicate Accounts may be closed and associated Bonuses voided;
    • keep your login credentials confidential and secure, and never share them with any third party;
    • immediately notify the Operator via the Website's support channels if you suspect unauthorized access or a security breach; and
    • use the Website and Games solely for personal entertainment and not for commercial, professional, or automated/robotic purposes.
  • You are fully responsible for all activity on your Account, whether or not you authorized such activity, unless the Operator has failed to implement reasonable security measures required by Applicable Law.
  • You acknowledge the inherent financial and psychological risks associated with gambling and agree to use available responsible gambling tools (limits, time-outs, self-exclusion) where appropriate.

Betting & Gameplay Rules

General Rules for Placing Bets

  • Bets are accepted only:
    • through the Website or the Operator's transactional platforms when you are logged into your Account; and
    • using available funds in your Account balance (real-money or, where permitted, Bonus funds).
  • Each Game has specific rules and paytables (the "Game Rules") provided by the Operator or third-party game suppliers. In case of conflict between these Terms and any Game Rules, the Game Rules typically prevail for that Game.
  • Minimum and maximum stakes are determined per Game and per table, and may vary by Player segment, payment method, and jurisdiction. These limits are displayed in the Game interface or in the relevant Game Rules.
  • A Bet is considered placed and valid once it is registered on the Operator's servers and appears in your Game or Account history.

Cancellation and Modification of Bets

  • Once a Bet has been accepted and the Game round has started, you generally cannot cancel or modify the Bet.
  • The Operator may, at its sole discretion and subject to Applicable Law, void or cancel Bets (and related winnings) in cases including, but not limited to:
    • obvious technical error, system malfunction, or incorrect odds/payouts being offered;
    • Game malfunction, including but not limited to RNG or hardware/software failure;
    • fraudulent, collusive, or suspicious activity; or
    • where required by a regulator or Applicable Law.
  • If a Game is interrupted due to a technical failure, the treatment of affected Bets and balances will follow the Game Rules and any applicable regulator-mandated procedures. Generally, valid Bets will be either reinstated, settled based on the final outcome stored by the system, or refunded to your real-money balance.

Live Casino, Chat, and Conduct Rules

  • You must treat dealers, hosts, and other Players with respect at all times. The following conduct is strictly prohibited:
    • insults, harassment, hate speech, threats, or discriminatory language;
    • sharing personal data of other Players or staff;
    • spamming, advertising, or posting links unrelated to the Game; and
    • any form of collusion or cheating, including sharing hole-card information or coordinating betting patterns.
  • The use of automated tools, bots, scripts, or any device designed to provide an unfair advantage is prohibited.
  • The Operator and game providers may monitor live chat and gameplay for compliance, may mute or block chat access, and may suspend or close Accounts in cases of abuse or suspected misconduct.

Bonus Terms

Activation and Wagering Requirements

  • Bonuses are granted at the Operator's discretion and may be subject to specific eligibility criteria (e.g., minimum deposit, province of residence, payment method, time of claim).
  • Each Bonus will specify:
    • the type of Bonus (e.g., deposit match, free spins, cashback);
    • the minimum qualifying deposit or wager (if any);
    • the Wagering Requirements (e.g., 30x bonus amount, 30x bonus + deposit); and
    • the validity period (e.g., must be used and/or wagered within a certain number of days).
  • Unless otherwise stated, Bonuses:
    • are limited to one per Player, household, IP address, device, or payment method; and
    • cannot be transferred, sold, or exchanged for cash.
  • Wagering Requirements must normally be completed using eligible Games before Bonus funds and associated winnings become withdrawable. If Wagering Requirements are not met within the specified timeframe, the Bonus and any related winnings may be forfeited.

Prohibited Games and Irregular Play

  • Certain Games may be excluded from contributing to Wagering Requirements or may contribute at a reduced percentage (e.g., some table games or low-risk bets). The applicable contribution tables are provided in the relevant Bonus terms on the Website or the Operator's transactional platforms.
  • The following practices may be considered "irregular play" and can lead to Bonus cancellation and/or confiscation of winnings, subject to Applicable Law:
    • placing single Bets or a series of Bets of unusually high value or minimal risk to exploit a Bonus;
    • significantly changing bet size after a win to exploit a bonus-locked balance;
    • deliberate low-risk wagering to unlock bonuses followed by high-risk wagering; or
    • abuse of any Game feature designed to defer or store value (e.g., "feature buys" or "gamble" options) in a way that circumvents Bonus rules.

Combining Promotions

  • Bonuses and promotions cannot generally be combined, stacked, or used simultaneously unless explicitly allowed in the specific promotion terms.
  • If multiple Bonuses are active or available, the Operator may determine the order of application and consumption of Bonus and real-money funds.
  • In case of any discrepancy between these general Bonus Terms and the specific terms of a promotion, the specific promotion terms prevail for that promotion.

Payments & Withdrawals

Deposit Methods and Limits

  • The Operator may support a range of deposit methods, which can include:
    • credit and debit cards;
    • bank transfers and Interac or similar Canadian payment services;
    • selected e-wallets; and
    • in some jurisdictions and subject to Applicable Law, approved cryptocurrencies or crypto payment processors (note: such methods may not be available to Ontario Players).
  • Available methods, minimum and maximum deposit limits, and any applicable fees are displayed in the cashier section of the relevant transactional site.
  • Deposits should be made in Canadian dollars (CAD) where offered; if another currency is used, currency conversion may apply and you may bear conversion costs or exchange rate fluctuations.

Withdrawals, Processing Times, and Verification

  • Before processing a withdrawal, the Operator may:
    • require completion of KYC/AML checks;
    • require you to wager deposited funds at least once (to prevent abuse of payment methods for non-gambling purposes); and
    • apply any outstanding Wagering Requirements or Bonus conditions.
  • Withdrawals are generally processed using the same method used for deposits, where technically feasible and permitted by payment providers and Applicable Law.
  • Processing times may vary by method and jurisdiction. The Operator aims to process withdrawal requests within a reasonable time frame, but third-party delays (banks, payment processors) are outside the Operator's direct control.
  • The Operator may set daily, weekly, or monthly withdrawal limits. Any such limits will be disclosed in the cashier section or relevant FAQs.

Fees, Chargebacks, and Refunds

  • The Operator may charge reasonable administrative fees for certain payment methods or withdrawal scenarios, subject to Applicable Law. Any such fees will be disclosed before you confirm a transaction when feasible.
  • If a deposit is reversed, charged back, or otherwise cancelled:
    • the Operator may deduct the relevant amount (and any associated fees) from your Account balance;
    • any winnings derived from such funds may be voided, subject to Applicable Law; and
    • your Account may be suspended or closed due to suspected fraud or payment abuse.
  • Refunds of Bets, deposits, or Bonuses are generally not provided except in cases of technical error, Game malfunction, or other circumstances specified in these Terms or required by Applicable Law.

Limitation of Liability

Operator's Obligations

  • The Operator is committed, as far as reasonably possible and subject to Applicable Law, to:
    • providing access to Games that are operated fairly and in accordance with their published rules;
    • maintaining accurate recording of Bets, outcomes, and balances;
    • implementing reasonable technical and organizational security measures to protect your data and funds; and
    • co-operating with relevant regulators (AGCO/iGO for Ontario; Antillephone N.V./Curaçao authorities for offshore operations) as required.

Exclusions and Limitations

  • To the maximum extent permitted by Applicable Law, the Operator is not liable for:
    • losses arising from your own acts or omissions, including failure to protect your login credentials;
    • internet, network, hardware, or software failures outside the Operator's reasonable control;
    • loss or corruption of data or communication interruptions not caused by the Operator's gross negligence or wilful misconduct; or
    • any indirect, incidental, consequential, or punitive damages (including loss of profits or opportunity) arising from your use of the Website or Games.
  • Where a Bet is accepted and subsequently found to be affected by a technical error or Game malfunction attributable to the Operator or its suppliers, the Operator's liability is generally limited to:
    • refund of the stake of the affected Bet; or
    • re-running the Game round or otherwise reinstating the Bet, where feasible, as determined by the Operator in accordance with Applicable Law and regulator guidance.
  • In any event, and without prejudice to any mandatory rights you may have as a consumer under Applicable Law, the Operator's maximum aggregate liability in relation to any single Bet or Game event shall not exceed the amount of the Bet or stake placed on that Bet or Game event.
  • Nothing in these Terms excludes or limits liability:
    • for death or personal injury caused by the Operator's negligence;
    • for fraud or fraudulent misrepresentation; or
    • to the extent that such exclusion or limitation is prohibited by Applicable Law.

Intellectual Property Rights

  • All content on the Website and within the Project "Casino Days", including but not limited to text, graphics, logos, icons, images, audio/visual material, software, and underlying source code, is owned by or licensed to the Operator and/or its affiliates, licensors, and content providers.
  • The trademarks "Casino Days" and any associated logos are trademarks or registered trademarks of the respective rights holders. References to third-party trademarks (e.g., regulators such as iGaming Ontario or AGCO) are for informational purposes only; such entities retain all rights in their marks.
  • You may use the Website content solely for personal, non-commercial purposes in connection with lawful access to the Games. You may not, without prior written consent:
    • copy, reproduce, modify, adapt, translate, or create derivative works from the Website content;
    • distribute, transmit, publicly display, or perform the content;
    • reverse engineer, decompile, or attempt to extract source code from the Website's software, except where expressly permitted by Applicable Law; or
    • use data mining, scraping, crawling, or similar tools to extract or harvest data from the Website.

Privacy & Data Protection

  • Your personal data is collected, used, stored, and disclosed in accordance with the Operator's Privacy Policy as made available on the Website and/or on the relevant transactional platforms (casinodays.ca, casinodays.com, or others, as applicable).
  • The Privacy Policy explains:
    • which categories of data are processed;
    • for what purposes (e.g., KYC, AML, responsible gambling, account management, marketing where permitted);
    • the legal bases for processing under Applicable Law; and
    • your rights regarding access, correction, deletion, restriction, and portability, where applicable.
  • By using the Website and/or opening an Account, you acknowledge that your data will be processed in accordance with the Privacy Policy and Applicable Law, including relevant Canadian data protection and privacy requirements and, where applicable, Curaçao regulatory requirements.

Changes to Terms

  • The Operator may update or modify these Terms from time to time, for example to reflect:
    • changes in Applicable Law or regulatory guidance (including updates from AGCO/iGO or Curaçao regulators);
    • new or modified Games, features, or payment methods; or
    • operational or security improvements.
  • Where required by Applicable Law, material changes to these Terms will be communicated to you using one or more of the following methods:
    • email to the address registered on your Account;
    • on-site notifications or banners when you log in; or
    • a notice published on the Website with the updated effective date.
  • Continued use of the Website or your Account after the updated Terms take effect constitutes your acceptance of the updated Terms. If you do not agree with any change, you must stop using the Website and, where applicable, request closure of your Account.

Termination & Suspension

Grounds for Suspension or Closure

  • The Operator may suspend or close your Account, or restrict your access to some or all Games, where reasonably necessary, including but not limited to:
    • suspected or confirmed breach of these Terms or any Game Rules;
    • suspected fraud, collusion, cheating, or use of automated tools;
    • failure to pass KYC/AML checks or provision of false/incomplete information;
    • chargebacks, payment reversals, or other payment-related irregularities;
    • evidence of problem gambling where continued access would be harmful or contrary to responsible gambling obligations; or
    • any request or instruction from a competent regulator or law enforcement authority.
  • You may request closure of your Account at any time via the tools available on the Website or by contacting support via the channels indicated on the Website.

Effect of Suspension or Termination

  • If your Account is suspended:
    • you may be temporarily unable to deposit, withdraw, or place Bets; and
    • the Operator will investigate the underlying reasons and inform you, where reasonably possible and lawful, of the outcome.
  • If your Account is closed (whether by you or by the Operator), and subject to any ongoing investigation, regulatory request, or legal obligation:
    • any undisputed real-money balance, less any applicable fees or chargebacks, will be paid to you using a reasonable method determined by the Operator;
    • Bonuses and associated winnings that have not met their conditions may be cancelled or forfeited; and
    • records of your Account may be retained for the period required by Applicable Law (for example, AML/CTF record-keeping obligations).

Governing Law & Jurisdiction

  • For Ontario Players:
    • Your relationship with the Operator in respect of Casino Days - branded services offered under the Ontario licence of White Star Digital North Limited is generally governed by the laws of the Province of Ontario and the applicable laws of Canada.
    • Disputes should first be raised with the Operator's customer support. If not resolved, you may have access to dispute resolution mechanisms provided under the iGaming Ontario / AGCO framework, as described on their official websites (https://igamingontario.ca and https://agco.ca).
    • Subject to any mandatory dispute resolution methods required by regulators, the courts of Ontario may have jurisdiction over disputes arising from your use of Ontario-licensed services.
  • For Rest-of-Canada Players:
    • Your relationship with White Star B.V. in respect of Casino Days - branded services offered from Curaçao is generally governed by the laws of Curaçao, without prejudice to any mandatory consumer protection laws of your province or territory of residence.
    • Disputes should first be raised with the Operator's customer support. If not resolved, you may have recourse to any dispute procedures outlined in the Operator's Curaçao licence conditions (e.g., via Antillephone N.V.), subject to the transparency and availability of such mechanisms.
    • You acknowledge that operations under Curaçao jurisdiction typically offer less regulatory transparency and that Players outside Ontario do not enjoy AGCO/iGO protections.
    • Subject to Applicable Law, the courts of Curaçao may have jurisdiction over disputes involving Curaçao-based services.
  • Nothing in this section affects any rights you may have to bring a claim in the courts of your home province or territory where such rights arise from mandatory provisions of Applicable Law.

Contact Information

  • Customer Support:
    • You can contact customer support via the contact methods and/or live chat (if available) indicated on the Website casinodays-play.ca and on the relevant transactional platforms (casinodays.ca or casinodays.com, as applicable).
    • Where email support is provided, it will use email addresses associated with the domain @casinodays-play.ca or other domains indicated on the Website. Please refer to the Website for current and accurate email details.
  • Legal and Regulatory Correspondence:
    • For Ontario-licensed operations by White Star Digital North Limited, regulatory details and operator contact references can be found in the iGaming Ontario Operator Directory at https://igamingontario.ca/en/operator/operators and on the AGCO website at https://agco.ca.
    • For Curaçao-based operations by White Star B.V. (registration no. 153150), general corporate and licensing information may be available from the Curaçao Chamber of Commerce and Antillephone N.V., subject to the level of transparency offered by those bodies.
    • The specific mailing and registered office addresses of White Star Digital North Limited and White Star B.V. should be obtained from the Operator's official sites or public registries and verified before sending any formal communications.
  • Project "Casino Days":
    • For questions about the informational content presented on the Project "Casino Days" associated with casinodays-play.ca, please use the general contact or feedback mechanisms provided on the Website.

Important Notice: The above Terms are a general template based on high-level information about Casino Days - branded operations in Canada (including Ontario-licensed and Curaçao-licensed activities) as publicly referenced up to 2024. They must be reviewed, localized, and updated by qualified legal counsel to ensure full compliance with all Canadian federal and provincial/territorial laws, as well as relevant Curaçao and regulatory requirements, as of their intended effective use in 2026 and beyond.